Privacy Policy
Radiant Distribution (“Radiant Edge LLC,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with us, whether through our website, business partnerships, or distribution services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, company name, billing/shipping addresses, and payment details when you engage with us for business purposes.
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Business Information: Product preferences, wholesale account details, and order history.
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Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
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Communications: Records of correspondence via email, phone, or forms submitted through our site.
2. How We Use Information
We use the information we collect for purposes including:
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Processing and fulfilling orders.
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Managing business partnerships and distribution agreements.
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Communicating with customers and partners.
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Providing customer support.
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Improving our website, services, and logistics.
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Complying with legal, regulatory, and contractual obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share information with:
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Service Providers: Third-party logistics, payment processors, and IT support providers that help us operate efficiently.
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Business Partners: Retailers, marketplaces (Amazon, Walmart, Target), and other partners necessary to deliver distribution services.
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Legal Requirements: If required by law, regulation, or to protect our rights, safety, or property.
4. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your information as long as it is necessary to fulfill business obligations, comply with legal requirements, resolve disputes, or enforce agreements.
6. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have rights to:
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Access, update, or delete your personal information.
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Opt-out of certain communications.
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Request information on how your data is processed.
To exercise these rights, contact us at the email below.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize experiences. You can disable cookies in your browser settings, but some features may not work properly.
8. Children’s Privacy
Our services are intended for businesses and are not directed toward children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated “Effective Date.”
10. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
Radiant Edge LLC (d/b/a Radiant Distribution)
Bethpage, NY
Email: partnerships@radiantdistribution.com
Phone: 516-200-4103